DATA PROTECTION

Data Protection & Security Policy – Dustineer At Dustineer, we recognize that privacy is more than a policy — it’s a commitment. As a professional cleaning service, we are dedicated to ensuring the confidentiality, integrity, and security of your personal data every step of the way. Whether you're booking a cleaning appointment or browsing our site, your information is handled with utmost care and respect. 1. What Information We Collect We collect and process only the data that is necessary to deliver our services effectively: Personal Information: Name, phone number, address, email address Service Details: Type of cleaning requested, frequency, property size Payment Data: Transaction details (processed via secure third-party platforms) Device Data: Browser type, IP address, cookies, and usage analytics 2. Why We Collect It Your information helps us deliver high-quality, personalized service: Schedule and manage cleaning appointments Process secure online payments Communicate with you regarding your booking Send service reminders, promotions, and updates Improve our website functionality and service offerings 3. How We Keep Your Data Safe Your trust is our priority. Dustineer uses industry-standard protection methods: Secure Encryption: All data transmissions are encrypted using SSL technology Data Access Controls: Only authorized personnel can access your information Regular Monitoring: We perform system checks and vulnerability testing Third-Party Vetting: Any partners we work with comply with strict data security protocols 4. Data Sharing and Disclosure We do not sell or rent your personal data. We may share information only in these circumstances: With payment processors to complete your transactions With service providers performing tasks on our behalf (e.g. booking tools) With legal authorities when required to comply with the law or to protect our rights All third-party interactions are governed by confidentiality agreements and data protection clauses. 5. Cookies and Web Tracking To enhance your experience on our website, we use cookies and analytics tools. These help us: Understand visitor behavior and improve usability Remember your preferences for faster booking Customize offers and marketing based on usage patterns You can manage cookie preferences through your browser settings at any time. 6. Your Rights As a user, you have full control over your personal information: Request access to your data Correct or update incorrect information Ask for your data to be deleted (unless required for legal or operational purposes) Unsubscribe from marketing messages To exercise any of these rights, please contact our support team directly. 7. Changes to This Policy We may update this policy to reflect improvements in our practices or changes in law. The most recent version will always be available on our website with the date of the last update. Need Help or Have Questions? For any inquiries about your data or how it's used, please get in touch with our customer support. We value transparency and are here to ensure your experience with Dustineer remains clean, seamless, and secure.